Trading terms and condition
* A proforma invoice including the freight will be sent by fax or email.
* Payment must be received before delivery unless you hold a 30 day account with us.
* Prices are subject to change without prior notice and delivery is subject to stock availability.
* No refunds will be given but credit notes will be issued under special circumstances.
These credit notes may be used on future orders.
* Credit notes will be issued for the following reasons only a) Faulty goods, b) Incorrect goods supplied, c) Damaged goods
Permission must be obtained from QH Textiles prior to returning any goods for credit.
No credits will be issued for goods after 10 days.
Order cancellations and returns
* Fabric orders cancelled more than 10 days after placement of order will incur a cancellation fee of 30% of total value of cancelled goods.
Fabric orders cancelled within 10 days of placement of order will not incur a fee.
* Delivered fabrics which are returned and are not faulty will incur a return fee of 30% of the total value of the goods.
Freight charges will not be credited and the customer is to pay freight for the return of the goods.